These terms are binding on any use of the Service and apply to you from the time that Autosoft provides You with access to the Service.
By registering to use the Service you acknowledge that You have read and understood these Terms and have the authority to act on behalf of any person for whom You are using the Service. You are deemed to have agreed to these Terms on behalf of any entity for whom you use the Service.
These Terms were last updated on July 7, 2017.
means the monthly fee (excluding any taxes and duties) payable by You in accordance with the fee schedule set out on the Website and in the Service (which Autosoft may change from time to time on notice to You).
means the registered address of the entity that is responsible for paying the license fee for the location(s).
“AutoSoft” or “We”
means the owner and beneficiary of the copyrights of Autosoft software for the provision of the Service via the Website, Michael Demetriou with Cypriot Identity Number 991905, business address at 14 Kampou street, Post Code 4529, Pyrgos, Limassol, Cyprus, e-mail address [email protected], telephone no. +357 99102654 and all current and future employees and/or partners and/or representatives and/or agents and/or any other person employed by and/or nominated by the owner and beneficiary of the copyrights of Autosoft software.
includes all information exchanged between the parties to this Agreement, whether in writing, electronically or orally, including the Service but does not include information which is, or becomes, publicly available other than through unauthorised disclosure by the other party.
means any data inputted by You or with Your authority into the Website.
“Intellectual Property Right”
means any patent, trade mark, service mark, copyright, moral right, right in a design, know-how and any other intellectual or industrial property rights, anywhere in the world whether or not registered.
means any person or entity, other than the Site Administrator, that uses the Service with the authorisation of the Site Administrator from time to time.
means the address under which the business operates, serves its customers and sells its products.
means the online automotive management system made available (as may be changed or updated from time to time by AutoSoft) via the Website.
means both the Subscriber and Super User(s).
means the person who registers to use the Service and defined the billing location and the method of payment for the current or subsequent additional locations, and, where the context permits, includes any entity on whose behalf that person registers to use the Service.
means the user(s) assigned the highest level of permissions in AutoSoft with the ability to administer all other users within a location.
means a trial period of 14 days that is offered free of charge for use by You for the evaluation of the Autosoft Service.
means an entry level service that is offered for a fee for You to use. The capabilities and limitations of this service are outlined in our pricing page on our website, autosoft.cloud
means a premium level service that is offered for a fee for You to use. The capabilities and limitations of this service are outlined in our pricing page on our website, autosoft.cloud
means an enterprise level service that is offered for a fee for You to use. The capabilities and limitations of this service are outlined in our pricing page on our website, autosoft.cloud
Means a set of usage levels the typical users normally never exceed and are outlined in our fair-use policy.
means a set of conditions that set out how the system may be used depending on the service package you are currently subscribed to as set out in the pricing page that can be found at autosoft.cloud
means the Internet site at the domain www.AutoSoft.cloud or any other site operated by AutoSoft.
means a Site Administrator, and where the context permits, an Invited User. “Your” has a corresponding meaning.
AutoSoft grants You the right to access and use the Service via the Website with the particular user roles available to You according to Your subscription type. This right is non-exclusive, non-transferable, and limited by and subject to this Agreement. You may not access the Service if you are a direct competitor of AutoSoft, except with AutoSoft’s prior written consent. In addition, you may not access the Website or Service for purposes of monitoring its availability, performance or functionality, or for any other benchmarking or competitive purposes. You acknowledge and agree that, subject to any applicable written agreement between the Site Administrator and the Invited Users, or any other applicable laws:
3.1 Payment obligations
We will provide a single invoice for all locations added to the Billing Location as the Access Fee. Any new Location added to the Billing Location will be provided free of charge until the next billing period occurs. All Access Fees are in advance of the use of the service.
An invoice for the Access Fee will be issued each month starting on the date that your payment details are confirmed and You added Your first organisation(s) to Your Autosoft account. Autosoft will continue invoicing You monthly until this Agreement is terminated in accordance with clause 8.
All Autosoft invoices will be sent to You, or to a Billing Contact whose details are provided by You, by email. You must pay or arrange payment of all amounts specified in any invoice by the due date for payment and are payable within 10 days of the invoice date. You are responsible for payment of all taxes and duties in addition to the Access Fee.
If you believe that Autosoft has charged you in error you must contact Autosoft within Ninety (90) days of such charge. No refunds will be given for any charges more than Ninety (90) days old.
AutoSoft reserves the right to refuse a refund request if it reasonably believes (i) that you are trying to unfairly exploit this refund policy, for example, by making repetitive refund requests in respect of the same Product; (ii) if you are in breach of these Terms or (iii) if AutoSoft reasonably suspects that you are using our Website or Service fraudulently or that your User Account is being used by a third party fraudulently or (iv) if a refund request is related to an unauthorized access to Your personal and/or banking and/or account and/or other details which were used in order to register to use the Service and for which You are solely responsible to protect at all times and inform Autosoft to take all appropriate steps in order to prevent any further amounts to be invoiced to You for the use of the Service.
This refund policy does not affect your statutory rights.
3.2 Preferential pricing or discounts
You may from time to time be offered preferential pricing or discounts for the Access Fees as a result of a particular promotion, or the number of organisations that You have added to the Service or that have been added with Your authority, or as a result of Your use of the Service (‘Locations’). Eligibility for such preferential pricing or discounts is conditional upon Your acceptance of responsibility for payment of any Access Fees in relation to all of Your Locations. Without prejudice to any other rights that Autosoft may have under these Terms or at law, Autosoft reserves the right to render invoices for the full (non-discounted) Access Fees due or suspend or terminate Your use of the Service in respect of any or all of Your Locations in the event that any invoices for those Access Fees are not paid in full by the due date for payment.
3.3 General obligations
You must only use the Service and Website for Your own lawful internal business purposes, in accordance with these Terms and any notice sent by Autosoft or condition posted on the Website. You may use the Service and Website on behalf of others or in order to provide services to others but if You do so you must ensure that You are authorised to do so and that all persons for whom or to whom services are provided comply with and accept all terms of this Agreement that apply to You.
3.4 Access conditions
3.5 Usage Limitations:
Use of the Service may be subject to limitations, including but not limited to monthly transaction volumes and the number of calls You are permitted to make against Autosoft’s application programming interface. Any such limitations will be advised.
3.6 Fair Use conditions:
If you exceed your usage levels based on your package for more than one month in a 12 month period you will be breaching the conditions of Fair Use. You will be notified by in app messaging and/or email of your usage overage and will be requested to move up to a package that covers your current usage levels. Failure to upgrade or limit your usage levels may be subject to suspension, termination, or bandwidth limiting for usage which is “continually excessive, unfair, or is not consistent with the usage typically expected on a particular access package”. This policy is enforced directly, without legal proceedings and is solely at the discretion of Autosoft.
3.7 Communication Conditions:
As a condition of these Terms, if You use any communication tools available through the Website or Service (such as any email facility, text messaging, social media tool, forum, chat room or message centre), You agree only to use such communication tools for lawful and legitimate purposes. You must not use any such communication tool for posting or disseminating any material unrelated to the use of the Services, including (but not limited to): offers of goods or services for sale, unsolicited commercial e-mail, files that may damage any other person’s computing devices or software, content that may be offensive to any other users of the Services or the Website, or material in violation of any law (including material that is protected by copyright or trade secrets which You do not have the right to use).
When You make any communication on the Website or Service, You represent that You are permitted to make such communication. Autosoft is under no obligation to ensure that the communications on the Website are legitimate or that they are related only to the use of the Services. As with any other web-based forum, You must exercise caution when using the communication tools available on the Website. However, Autosoft does reserve the right to remove any communication at any time in its sole discretion.
You indemnify AutoSoft against: all claims, costs, damage and loss arising from Your breach of any of these Terms or any obligation You may have to AutoSoft, including (but not limited to) any costs relating to the recovery of any Access Fees that are due but have not been paid by You.
Unless the relevant party has the prior written consent of the other or unless required to do so by law:
iii. is in the possession of the receiving party without restriction in relation to disclosure before the date of receipt from the disclosing party; or
Title to, and all Intellectual Property Rights in the Services, the Website and any documentation including suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Services remain the property of AutoSoft (or its licensors). This Agreement is not a sale and does not convey to you any rights of ownership in or related to the Service, the AutoSoft Technology or the Intellectual Property Rights owned by AutoSoft. The AutoSoft name, the AutoSoft logo, and the product names associated with the Service are trademarks of AutoSoft or third parties, and no right or license is granted to use them.
5.2 Ownership of Data
Title to, and all Intellectual Property Rights in, the Data remain Your property. However, Your access to the Data is contingent on full payment of the AutoSoft Access Fee when due. You grant AutoSoft a licence to use, copy, transmit, store, and back-up Your information and Data for the purposes of enabling You to access and use the Services and for any other purpose related to provision of services to You.
5.3 Backup of Data
You must maintain copies of all Data inputted into the Service. AutoSoft adheres to its best practice policies and procedures to prevent data loss, including a daily system data back-up regime, but does not make any guarantees that there will be no loss of Data. AutoSoft expressly excludes liability for any loss of Data no matter how caused.
5.4 Third Party Interactions
AutoSoft does not endorse any sites on the Internet that are linked through the Website or Service. AutoSoft provides these links to you only as a matter of convenience, and in no event shall AutoSoft or its licensors be responsible for any content, products, or other materials on or available from such sites. AutoSoft provides the Service to you pursuant to the terms and conditions of this Agreement. You recognize, however, that certain third-party providers of ancillary software, hardware or services may require your agreement to additional or different license or other terms prior to your use of or access to such software, hardware or services.
5.5 Third-party applications and your Data
If You enable third-party applications for use in conjunction with the Services, You acknowledge that AutoSoft may allow the providers of those third-party applications to access Your Data as required for the interoperation of such third-party applications with the Services. AutoSoft shall not be responsible for any disclosure, modification or deletion of Your Data resulting from any such access by third-party application providers.
You warrant that where You have registered to use the Service on behalf of another person, You have the authority to agree to these Terms on behalf of that person and agree that by registering to use the Service You bind the person on whose behalf You act to the performance of any and all obligations that You become subject to by virtue of these Terms, without limiting Your own personal obligations under these Terms.
You acknowledge that:
iii. You will indemnify AutoSoft against any claims or loss relating to:
6.3 No warranties
AutoSoft gives no warranty about the Services. Without limiting the foregoing, AutoSoft does not warrant that the Services will meet Your requirements or that it will be suitable for any particular purpose. To avoid doubt, all implied conditions or warranties are excluded in so far as is permitted by law, including (without limitation) warranties of merchantability, fitness for purpose, title and non-infringement.
6.4 Consumer guarantees
You warrant and represent that You are acquiring the right to access and use the Services for the purposes of a business and that, to the maximum extent permitted by law, any statutory consumer guarantees or legislation intended to protect non-business consumers in any jurisdiction does not apply to the supply of the Services, the Website or these Terms.
7.1 To the maximum extent permitted by law, AutoSoft excludes all liability and responsibility to You (or any other person) in contract, tort (including negligence), or otherwise, for any loss (including loss of information, Data, profits and savings) or damage resulting, directly or indirectly, from any use of, or reliance on, the Service or Website.
7.2 If You suffer loss or damage as a result of AutoSoft’s negligence or failure to comply with these Terms, any claim by You against AutoSoft arising from AutoSoft’s negligence or failure will be limited in respect of any one incident, or series of connected incidents, to the Access Fees paid by You in the previous 12 months.
7.3 If You are not satisfied with the Service, Your sole and exclusive remedy is to terminate these Terms in accordance with Clause 8.
8.1 Trial Period
When You first sign up for access to the Services You are placed in our Autosoft Trial Period where you can evaluate the Service under the defined usage conditions, with no obligation to continue to use the Services. You will be billed 14 days after the day You first signed up for access to the Service. If You choose not to continue using the Services, You may delete Your payment method in the Workshop Settings section of the Service.
8.2 Prepaid Subscriptions
AutoSoft will not provide any refund for any remaining prepaid period for a prepaid Access Fee subscription.
8.3 No-fault termination
These Terms will continue for the period covered by the Access Fee paid or payable under clause 3.1. At the end of each billing period these Terms will automatically continue for another period of the same duration as that period, provided You continue to pay the prescribed Access Fee when due, unless either party terminates these Terms by giving notice to the other party at least 30 days before the end of the relevant payment period. If You terminate these Terms You shall be liable to pay all relevant Access Fees on a pro-rata basis for each day of the then current period up to and including the day of termination of these Terms.
AutoSoft may take any or all of the following actions, at its sole discretion:
For the avoidance of doubt, if payment of any invoice for Access Fees due in relation to any of Your Billing Contacts, Billing Plans or any of Your Locations (as defined at clause 3) is not made in full by the relevant due date, AutoSoft may: suspend or terminate Your use of the Service, the authority for all or any of Your Locations to use the Service, or Your rights of access to all or any Data.
8.5 Accrued Rights:
Termination of these Terms is without prejudice to any rights and obligations of the parties accrued up to and including the date of termination. On termination of this Agreement You will:
8.6 Expiry or termination
Clauses 3.1, 3.7, 4, 5, 6, 7, 8 and 10 survive the expiry or termination of these Terms.
9.1 Technical Problems
In the case of technical problems You must make all reasonable efforts to investigate and diagnose problems before contacting AutoSoft. If You still need technical help, please check the support provided online by AutoSoft on the Website or failing that email us at [email protected].
9.2 Service availability
Whilst AutoSoft intends that the Services should be available 24 hours a day, seven days a week, it is possible that on occasions the Services or Website may be unavailable to permit maintenance or other development activity to take place.
If for any reason AutoSoft has to interrupt the Services for longer periods than AutoSoft would normally expect, AutoSoft will use reasonable endeavours to publish in advance details of such activity on the Website.
10.1 Entire agreement
If either party waives any breach of these Terms, this will not constitute a waiver of any other breach. No waiver will be effective unless made in writing.
Neither party will be liable for any delay or failure in performance of its obligations under these Terms if the delay or failure is due to any cause outside its reasonable control. This clause does not apply to any obligation to pay money.
10.4 No Assignment
You may not assign or transfer any rights to any other person without AutoSoft’s prior written consent.
10.5 Governing law and jurisdiction
This Agreement is governed by Cyprus Law and You hereby submit to the exclusive jurisdiction of the Cypriot courts for all disputes arising out of or in connection with this Agreement.
If any part or provision of these Terms is invalid, unenforceable or in conflict with the law, that part or provision is replaced with a provision which, as far as possible, accomplishes the original purpose of that part or provision. The remainder of this Agreement will be binding on the parties.
Any notice given under these Terms by either party to the other must be in writing by email and will be deemed to have been given on transmission. Notices to AutoSoft must be sent to [email protected] or to any other email address notified by email to You by AutoSoft. Notices to You will be sent to the email address which You provided when setting up Your access to the Service.
10.8 Rights of Third Parties
A person who is not a party to these Terms has no right to benefit under or to enforce any term of these Terms.